As demands and complexities increase, inefficient flow processes within the outpatient department may create unnecessary workload and increase in the waiting time for patients. HAI has derived solutions that focus on making sure patients receive the right quality of care at the right time. Our solutions involve working together with our clients towards;
Restructuring the OPD processes for improved patient turn-around times.
Mapping the available OPD processes thereby identifying problem areas.
Implementation of new OPD processes for improved patient flow and turnaround time.
Implementation of electronic patient record keeping systems. Implement quality measures to measure service delivery.
Executing new pharmacy processes that will enhance service delivery, clinical education and turnaround time.