Health Advance Institute


Far-reaching reforms are changing the relationships between key players in healthcare. Furthermore, ever changing healthcare regulations create significant challenges for healthcare service providers. In this complex environment leaders must make astute, well-informed decisions that can be clearly communicated to stakeholders. During this period of major change for the healthcare industry, HAI is assisting its clients across different aspects of healthcare provision. 

In this regard, we are committed to delivering smart and practical resolutions to critical issues across the spectrum of healthcare organisations - on time and on budget. This involves creating value for organisations through the application of knowledge, techniques and assets to improve healthcare service delivery. We achieve this by rendering a broad range of consultative and advisory services to the healthcare industry. HAI’s consultants closely match clients’ needs and we customise our solutions to address organisations’ goals, needs and culture. Our team members are highly experienced professionals with critical evaluation and judgment abilities; aptitudes that are essential to strategic thinking, solving organisational challenges,  and improving operations.
Our consulting services include the following:

This service enhances the management capacity of the healthcare service provider to deliver the optimal level of high quality healthcare. Important aspects in this category are:

  • Project management
  • Strategic planning
  • Cost management
  • Planning
  • Facility management

This aspect relates to our goal of improving the day to day operations of our client healthcare facilities and their personnel. The services offered include, but is not limited to, the following:

  • Diagnostic Related Grouping (DRG)
  • ICD-10 and CPT® coding
  • Time and motion studies
  • Staff skills audits
  • Clinical audits
  • Quality assurance
  • Monitoring and evaluation

It is critical for healthcare organisations to keep up to date with current trends in the industry. This requires high level research and we offer services on both clinical and non-clinical aspects:

  • Project baseline and impact studies
  • Project reviews
  • Project feasibility studies
  • Epidemiological studies
  • Surveys 


Consultation Process

Phase 1 - Initiation

  • Stakeholders analysis 
  • Preliminary analysis 

Phase 2 - Planning

  • Determine quality criteria 
  • Needs identification
  • Protocol development
    • Literature review / Best practices
    • Determine objectives
    • Identify problem statement
    • Develop methodology 
    • Sourcing data 
    • Ethical approval
    • Pilot project 
    • Logistic coordination
    • Protocol submission

Phase 3 - Engagement

  • Project implementation 
  • Data management

Phase 4 - Reporting

  • Data analysis
  • Reporting

Phase 5 - Conclusion

  • Close out
  • Evaluation of processes and outcomes
  • Settling commitments
  • Ensure ethical closure
  • Plan way forward 

Consultation Process
Clients & Projects

HAI clients include the national department of health, ho .... Read more


Continuing Professional Development
Read more

Employee Wellness Programme
Read more